Terms & Conditions

Terms and Conditions for Purchasing Digital Event Tickets

1. Introduction These Terms and Conditions ("Terms") govern your purchase of tickets through Seat Secure Limited ("Company," "we," "us," or "our"). By using our services, you agree to comply with and be bound by these Terms. Please read them carefully before using our platform.

2. Ticket Purchase

2.1. Eligibility: You must be at least 18 years old to purchase Tickets. By purchasing, you confirm that you meet this requirement.
2.2. Payment: All payments for Tickets must be made in full at the time of purchase using the payment methods provided on our platform. We accept no liability for any issues arising from payment providers.
2.3. Confirmation: Upon successful payment, you will receive an electronic confirmation via email. This confirmation serves as your receipt and proof of purchase.
2.4. Availability: Ticket availability is limited and subject to change without notice. The Company reserves the right to cancel or refuse any order due to availability issues or suspected fraud.

3. Ticket Delivery

3.1. Digital Delivery: All Tickets will be delivered electronically to the email address provided during purchase. Ensure that the provided email address is accurate.
3.2. Responsibility: You are responsible for safeguarding your Ticket. The Company is not liable for any loss, theft, or unauthorized use of Tickets once delivered.

4. Event Details

4.1. Event Information: The Company provides event details based on information from event organizers. We strive to ensure accuracy but are not responsible for any changes or inaccuracies in event details.
4.2. Event Changes: The Company is not responsible for any changes to the event, including changes in date, time, venue, or cancellation. We will inform you of any changes as soon as we are notified by the event organizer.

5. Refunds and Exchanges

5.1. Refund Policy: All sales are final. Tickets are non-refundable unless the event is canceled or as otherwise required by law.
5.2. Canceled Events: If an event is canceled, the Company will issue a refund for the face value of the Ticket. Service fees and other charges may not be refundable.
5.3. Rescheduled Events: If an event is rescheduled, your Ticket will be valid for the new date. Refunds will not be issued unless otherwise stated by the event organizer.

6. Use of Tickets

6.1. Personal Use: Tickets are for personal use only and may not be resold, exchanged, or transferred without the Company’s explicit consent.
6.2. Unauthorized Resale: Resale of Tickets for profit is prohibited and may result in the cancellation of the Ticket without refund.
6.3. Access: The Ticket grants you access to the specified event only. Additional terms set by the event organizer may apply.

7. Limitation of Liability The Company’s liability is limited to the purchase price of the Ticket. We are not liable for any indirect, consequential, or incidental damages related to your purchase or use of the Ticket, including but not limited to any event changes, cancellations, or rescheduling.

8. Privacy Your personal information will be handled in accordance with our Privacy Policy. By purchasing a Ticket, you consent to the collection and use of your information as described therein.

9. Governing Law These Terms are governed by and construed in accordance with the laws of the jurisdiction where the Company is headquartered, without regard to its conflict of law principles.

10. Changes to Terms The Company reserves the right to amend these Terms at any time. Any changes will be effective immediately upon posting on our website. It is your responsibility to review these Terms periodically.

11. Contact Information For any inquiries or assistance regarding your Ticket purchase, please contact our customer support team at [Contact Information].

By completing your purchase, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.